Ensuring everyone who regularly uses Display Screen Equipment (DSE) for work completes an assessment can be a challenge, particularly for organisations with multiple teams, hybrid working, or large workforces. Under the Health and Safety (Display Screen Equipment) Regulations 1992, employers are legally required to assess and reduce risks for all staff and workers who use display screen equipment as part of their role.
Despite this, many organisations experience low assessment completion rates, difficulty engaging employees across departments, delays in reviewing and following up on assessments, inconsistent processes between teams, and challenges supporting remote or home-based staff.
When DSE assessments are treated as a one-off administrative task, opportunities to prevent musculoskeletal issues and support employee wellbeing can be missed. A structured, practical approach ensures compliance, reduces workplace discomfort, and supports long-term employee health.
1. Integrate DSE Assessments into Employee Induction
Introducing DSE assessments at the start of employment helps everyone understand that workstation safety is a normal part of working life.
Benefits include:
- Awareness of why DSE assessments matter
- Good workstation habits develop from day one
- Assessments are seen as part of ongoing health and wellbeing, not just paperwork
- Remote and hybrid employees receive early guidance
Embedding DSE into induction typically increases completion rates and helps to prevent musculoskeletal injuries.
2. Build Internal Capability with Accredited Training
Assessment delays often occur when there is limited internal capacity or reliance on external providers.
Training staff to carry out DSE assessments internally allows organisations to respond quickly to employee needs and maintain consistent assessment standards. It also helps reduce administrative backlogs, provide practical workstation advice immediately, and manage compliance more effectively.
3. Deliver Practical Workshops to Increase Employee Engagement
Assessments are more likely to be completed when participants see clear personal benefits.
Practical DSE and wellbeing workshops help staff recognise early signs of musculoskeletal strain, understand the impact of posture and workstation setup on health, make simple adjustments to improve comfort, develop healthier screen-based working habits, and reduce fatigue from prolonged sitting.
Workshops also provide opportunities for demonstration, discussion, and tailored guidance, which is particularly important for home or hybrid workers with different workstation setups. They offer practical, personalised recommendations, helping staff make immediate improvements and prevent future issues.
4. Scale Your DSE Programme Across Departments
For larger organisations, trying to complete all assessments at once is rarely feasible. A phased approach by department or team ensures the process is manageable, consistent, and effective.
Key considerations for scaling include prioritising higher-risk teams and smaller departments first. Assessments can then be rolled out gradually across other departments, with trained internal DSE assessors. Tracking progress internally helps maintain oversight and ensures nothing is missed.
Phased implementation allows organisations to maintain quality, manage workloads effectively, and ensure all staff, whether office-based or home-based, receive appropriate support.
5. Focus on Prevention, Not Just Compliance
Organisations achieving high completion rates often position DSE assessments as part of a broader workplace wellbeing and injury prevention strategy.
DSE assessments help prevent neck, shoulder, and upper back pain, lower back discomfort, upper limb disorders and repetitive strain injuries, fatigue caused by prolonged static posture, and headaches linked to poor screen positioning and eye fatigue.
When employees understand that workstation assessments protect their health, not just satisfy legal requirements, engagement naturally improves.
Strengthening DSE Compliance and Next Steps
Improving DSE assessment completion rates requires a structured approach that embeds assessments into induction processes, develops internal DSE assessor capability, delivers practical ergonomic guidance, implements programmes in phases for larger teams, and focuses on injury prevention alongside compliance.
By taking these steps, organisations can increase participation, prevent musculoskeletal issues, and promote healthier, more comfortable work environments.
For organisations looking to strengthen DSE compliance and support staff wellbeing, starting with practical actions, including training internal DSE assessors and rolling out assessments in phases, can make a real difference. Ergonix offers a one-day CIEHF-accredited DSE assessor training course and practical workplace wellbeing workshops, providing organisations with the knowledge and tools to implement these strategies effectively. To find out more, get in touch for guidance and support.
By Angela Yates | Workplace Health, Wellbeing & Ergonomics Specialist | HCPC-Registered Physiotherapist
Useful reading:
Understanding and Managing Back Pain (low back pain) in the Workplace
Managing Upper Back (Thoracic) Pain in the Workplace: Causes, Prevention, and Relief
DSE (Display Screen Equipment) Safety Training. Ensuring a Safe Workplace







